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Communication Skills
 
 
 
 
Improving Communication

Understand the DiSC(R)* model of human nature and develop and appreciation for personal differences.  Learn how to read other people and see how others interpret their behaviors.  Come away with a gut-level appreciation for the need of your co-workers and awareness of how to adapt your communication stye to create enduring working alliances among group members.
 
Full-Day Program
 
Adapting to Different Styles

See the characteristics of each DiSC style and learn to understand some of the most important aspects of human perception and interaction including people's unique preferences.  Recognize how behavior is likely to be misread and learn how to adjust your communication style to meet the needs and styles of those around you.

 

Half-Day Program

 

Communication Effective Series (Three Half-Day Sessions)


Session 1 - Introduction to the foundations of DiSC to create greater self-awareness.

Session 2 - Application of new knowledge to the area of conflict along with the discovery of simple ways to communicate more effectively.

Session 3 - Use this new information to avoid misunderstandings and build stronger relationships.

 

 Personal Listening Profile(R)


Overcome communication barriers by learning to listen and respond with purpose.  Discover the impact of different listening approachs to enhance individual and team performance in the areas of communication, customer relationships, management effectiveness, conflict, leadership, and productivity.

 

Full-Day Program includes personalized 16-page assessment. 

 

 

*All DiSC profiles are available online through EPIC or are administered on paper during the program.

 

 

PERFORMANCE CONNECT

Business:  302.947.0740

Fax:  866.531.2966

mgrier@performance-connect.com